Unresolved Patient Quality of Care Concerns

It is the policy of Sansum Clinic to address all concerns and complaints promptly and thoroughly. If you would like to voice a concern or complaint, you may complete a Patient Feedback form, found in all registration areas or online (Patient Feedback Form), or contact the Quality Management Department at (805) 681-7742. 

Patients with unresolved patient quality of care or safety concerns can submit them directly to your health plan or to the Medical Board of California, 2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 California Toll-Free line 1-800-633-2322; (916) 263-2382; Fax (916) 263-2435.