Star ratings are based on responses to survey questions that focus on a patient's likelihood to recommend the provider's office to family and friends as well as the provider's care, including whether the provider listened carefully, spent enough time with you, explained things in an easy-to-understand way, and seemed to know important information about your medical history. Press Ganey averages and converts all survey responses into a single star rating, with five stars being the highest.
"I saw Dr. Anderson and he was so compassionate and genuinely cared about helping people. I am so happy that I was seen by him, and I am so glad that doctors like him still exist."
"Dr. Anderson was kind and helpful and professional. He is a wonderful person."
"I wanted to commend Dr. Tom R. Anderson, he was wonderful. Great energy. He really listened and took the time to provide thoughtful answers to all of my questions. It is apparent from his energy that he really cares about the patient. Friendly manner, able to connect well and really get a feel for the patient and their needs in a relaxed manner allowing the patient to feel at ease. Thorough. Patient. I felt he helped me a lot. Thank you Dr. Anderson."
Press Ganey emails or mails surveys to patients who received care at Sansum Clinic and Ridley-Tree Cancer Center. This process ensures that feedback comes directly from patients who have been treated by our providers.