MyChart at Sansum Clinic

My Life, My Health, My Way, MyChart.

MyChart, our secure patient portal, is our preferred, and most efficient method for staying in touch with your medical team in between clinic visits. MyChart gives you secure, anywhere, anytime access to key medical and account information.

One of the most exciting features of MyChart is that it provides you with direct online access to key parts of your medical record. MyChart allows you to view your health information, such as lab results, appointment information, medications, immunization records and details about your doctor visits. Whether you are at work, on the road or at home, you can view test results, messages from your doctor, and your key medical information. You can even access your family's records* and request your next appointment online.

We are excited to offer some new MyChart features to offer shorter telephone wait times, quicker access to appointments, and more accurate and efficient billing/payment processes.

What's New:

Direct Scheduling

• Book or cancel appointments directly online, without the help of a scheduler. Click here to learn more. 

Fast Pass

• If you would like to be seen sooner than your appointment time, you can join a wait list and Fast Pass will send a MyChart message to offer an earlier appointment.

eCheck-In - Available in Most Departments

• Complete and verify information prior to your appointment, including demographic information, insurance, and more.
• Pay your co-pay securely online.
• Complete information and forms as well as digitally sign documents on iPads offered in the Clinic.

Online Bill Pay

• Pay outstanding balances and co-pays online at your convenience.
• store your credit card number securely for faster payments in the future.
• Opt-in to paperless billing. Click here for instructions.

Enhanced Two-Way Communication

• Expanded customer service via MyChart messaging, including answers to questions about appointments and scheduling, billing or payment, insurance coverage, medical records, and referrals. Click here to learn more. 

All of these scheduling features are available on the desktop version of MyChart as well as the MyChart Mobile App.

How do I get access to MyChart?

There are three convenient ways to sign up for MyChart:

1. Sign up at mychart.sansumclinic.org/MyChart/signup. An email address is required to sign up for MyChart.

2. Sign up for MyChart at your next visit. Ask a member of your healthcare team.

3. Call the MyChart Help Desk at (805) 898-3333 Monday-Friday from 8:00 AM - 5:00 PM, and sign up over the phone.

Questions and Answers about MyChart >

Register for MyChart >

Sign In to MyChart >

*Some of these features will be rolled out in a phased approach, while we work towards having the same appointment availability online that you would experience if you were to call in.

MyChart access to the accounts of family members requires proof of legal guardianship/parental relationship. For more details, please refer to the MyChart Terms and Conditions.

Due to California and Federal patient privacy laws, patients 12-17 years old will have their own access to MyChart. Click here to learn more.